To start your return, enter your email address and order number (e.g. K12345)

Please follow the steps below to complete the return process.

  • Choose the item(s) you’d like to return or exchange from your order and provide the reason
  • Let us know whether you’d prefer to exchange your item(s) or receive a refund
  • Write your Full Name and Order Number on the Delivery Slip and enclose within your return
  • Important: This allows us to identify your return. Returns that cannot be identified may not be processed.
  • Ensure your items are securely packaged and our return address is on your package
  • Post the package back to us and we’ll take care of the rest!

We aim to process returns within 2-3 business days of receiving them. Once your return has passed our quality check, we will notify you via email to confirm that your refund has been processed.

RETURN ADDRESS:

KESTIN
7 Baker’s Place
Edinburgh
EH3 6SY
United Kingdom


Need assistance?

If you have any questions, please take a look at our FAQs. If you can’t find the answer you're looking for, feel free to reach out to us via email at support@kestin.co.

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