To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return or exchange
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
- Our Christmas returns period has been extended until Wednesday 12th of January. Please ensure all items are returned to us by this date.
- They must be in original condition
- Clothing must be unwashed, in perfect condition, and in the original packaging.
Are there any charges for return?
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
- If the return is approved, then your refund will be processed, and a credit will automatically be applied original method of payment.